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The Spokesman-Review Newspaper

The Spokesman-Review Newspaper The Spokesman-Review

Spokane, Washington  Est. May 19, 1883

Veterans Affairs Investigation

In 2018, the VA signed a $10 billion contract with Cerner Corp. for a new electronic health record system, which has caused problems for veterans and staff since launching in Spokane in October 2020.

News >  Health

Spokane VA has reduced staff despite ongoing effects of troubled computer system as veterans wait longer for care

UPDATED: Tue., Dec. 27, 2022

More than two years after its launch in Spokane, employees at Mann-Grandstaff say the system has exacerbated staffing problems, pushing people like Bank to leave key roles and making hiring more difficult. The hospital’s decreased capacity has left more veterans to seek care in the private sector, which can mean longer wait times and higher costs to the taxpayers who fund VA care.
News >  Military

VA postpones rollout of computer system tested in Spokane until mid-2023, warns 41,500 veterans it may have delayed care

UPDATED: Thu., Oct. 13, 2022

WASHINGTON – The Department of Veterans Affairs announced Thursday it will postpone the rollout of a troubled computer system it has been testing in Spokane for the past two years and will notify more than 40,000 veterans in the Inland Northwest, Oregon and Ohio that their treatment may have been delayed by problems with the system.